Walters Recycling & Refuse
  • Blaine, MN, USA
  • Full Time

As a Residential Sales Representative at Walter's Recycling & Refuse, your primary responsibility is to increase the residential customer sales in a designated territory. This business unit includes open subscription residential municipal solid waste (MSW) and recycling services.

Responsibilities and Duties

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary based on business needs.

  • Represent Walters in a positive and professional manner.
  • Door to door sales in an effort to increase new customers.
  • Work with all internal personnel and outside clients and prospective clients to provide "WOW" service.
  • Identify areas of improvement in the company and assist in creating and implementing solutions to increase customer engagement and reduce turnover.
  • Meet monthly and annual targeted assumption goals.
  • Company Intelligence and customer awareness - net promoter score (data driven measurable results) pulse of customer sentiment
  • Route Efficiency -reduce customer and revenue churn (more profitable and predictable customer base)
  • Increase in auto pay improved residential AR
  • Increase in email and up to date phone numbers
  • Increased operational efficiency- less pulling and delivering carts
  • Increased neighborhood collaboration Educated customer base builds defense to protect from predatory marketing and aggressive sales campaigns
  • Increase in revenue by preventing revenue churn ( price match epidemic)
  • Perform all of the above with the highest ethical standards.
  • Other duties as assigned.

Qualifications and Skills

  • 2 years' experience in customer facing role, such as sales/account management or customer service
  • Proficiency in Microsoft Office Suite.
  • Politeness, confidence, tact, patience, and diplomacy while dealing with complex problems
  • Trustworthy and maintains the highest level of confidentiality at all times.
  • High energy, friendly and engaging.
  • Expectations
  • Have a personal vehicle and valid driver's license.
  • Willingness to travel in a local territory.

Working Conditions

This position will be working outside on average 70% of the time and in the office on average 30% of the time. Being outside a majority of the time this position will be exposed to various weather conditions and driving your personal vehicle to and from targeted territories. Walking and standing for prolonged periods of time.

Benefits

Walter's Recycling and Refuse offers a competitive benefits packages including:

  • Competitive wages
  • Health Insurance
  • Dental Insurance
  • Supplemental Insurance
  • Personal Time Off
  • Paid Holidays
  • And more!

Job Type: Full-time

Walters Recycling & Refuse
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